Who we are

Olink, part of Thermo Fisher Scientific, is transforming the understanding of human diseases through advanced proteomics. We are driven by a commitment to innovation, quality, and transparency, providing exceptional solutions and support for human protein biomarker discovery. 

For many years, the critical role of proteins in human biology has been recognized, but technological constraints limited comprehensive research into their potential across various biological processes and diseases. With our innovative Olink solutions, scientists can now measure thousands of human proteins simultaneously using just a few microliters of blood. Our highly specific and validated assays cover a wide dynamic range, empowering groundbreaking research. 

Our services include flexible protein biomarker solutions, with a robust library of thoroughly validated assays covering ~5000 proteins. As we expand globally, we continue to play a pivotal role in shaping the future of scientific discovery. To learn more, visit www.olink.com. 

Position Description

A Project Coordinator acts as a liaison between Olink's Analysis Service (AS) lab, the Business Development Manager (BDM), and the customer to maintain a clear line of communication ensuring timely completion of individual studies.

This is a multi-faceted role requiring excellent communication, time management and collaboration through cross-functional teams. 

Primary Responsibilities

• Coordinate projects from “Quote Accepted” to “Experiment Started”

• Maintain effective integrated project execution strategies and plans

• Establish clear and consistent communication with customer, including defining expectations of the customer, Business Development Manager (BDM), and Analysis Service (AS)

• Update the customer and BDM in a timely manner and in clear terms if there are changes in expected timelines, cost, or deliverables

• Manage and review paperwork related to the studies (sample manifests, work order, specific sample release documents, etc...)

• Manage and review the logistics of studies (getting projects out of quarantine, project composition, conveying timelines, and tracking project progress)

• If necessary, follow up with legal team regarding turnaround time for documents in progress

• Update Salesforce, internal Kanban, and any additional interfaces according to criteria and timeline

• Maintain positive relationships with clients and ensure client satisfaction through superior service

• Participate in regular business reviews, all hands, or planning meetings as needed

• To attend calls or meetings with the customer, BDM and Support

• Produce clear and concise written communication

• Develop and track activities against project timelines

• Assist in the creation of SOP and work instructions related to that of the Project Coordinator position

• Collaborate with other lead professionals to ensure design and documentation are in accordance with company standards and client expectations

• Identify, implement, comply with, and maintain applicable company safety, environmental and quality standards, procedures, and policies and other relevant legislative and regulatory requirements

Qualifications/Skills

• University degree within the Life Sciences field or equivalent

• Several years of experience in Project coordination or Project Management, preferably in the Life Science field

• Strong organizational skills and attention to detail

• Ability to balance multiple projects and be flexible in day-to-day work tasks

• Ability to meet customers in a professional and customer-friendly way

• Experience with laboratory work, preferentially routine work with large sample sets and/or service organizations is a plus.

• Thorough, self-motivated, and pro-active team-player with an interest to work across teams and disciplines

• Documented experience in Microsoft Office and Salesforce programs and an ability to learn other software and systems

• Demonstrated strong communication skills, both oral and written